Support

Questions, bugs or purchase problems: email arrowescape-support@v15hnu.dev. Include your phone model and the game version from Settings. We reply within a few days.

Do I need to pay or watch ads to finish the game?

No. Every level can be finished for free. Videos are always optional and only offered for bonuses such as a free hint or doubled coins.

Does it work offline?

Yes, including the daily puzzle. It changes at 00:00 UTC.

I bought something but don't see it.

Open the Shop and tap Restore purchases. If it still doesn't appear, email us with your Google Play order number (it starts with GPA.).

How are stars awarded?

Three stars: no bumps and no hints. Two stars: at most one bump and one hint. One star: cleared.

I'm stuck on a board.

Use a hint, or Undo if a spinning arrow has ended up facing a wall. Early levels never fail on bumps.

How do I move my progress to a new phone?

Progress is part of Android's own backup. Make sure backup is on in Android settings before you switch phones.